RESUME
Professional
info
A strategic leader with expertise in leadership development, workforce planning and all areas of global learning and development. Proven success in broad areas of people development with a focus on organizational impact.
Work
experience
Associate VP, Organizational Effectiveness
Humana
2019 - current
Transform enterprise knowledge management (policy development) and contact center learning.
AVP, Talent Management and Development
Hanover Insurance Group
2012 - 2019
Lead Hanover's enterprise talent development for over 5,000 employees. Responsible for:
- The Hanover Leadership Academy which transformed professional and leadership development across all levels of the organization.
- Manager, leadership and HiPo programs reaching over 500 learners.
- The Hanover eAcademy, including micro-courses, books, videos and manager driven reinforcement tools.
Head of Product Training
Millipore
2009 - 2012
Responsible for global employee and customer product training. Standardized development paths, processes and resources in North America, France, Singapore, Bangalore and Brazil.
Learning Services Leader
GE Plastics
2007 - 2009
GE Plastics/SABIC: Learning and talent systems implementation and maintenance for 10,500 employees in over 60 countries. Managed vendor processes for company-wide learning and evaluation programs.
Education
Cornell University
Certificate. Advanced Strategic HR Practices
University of Minnesota - Saint Mary’s Graduate School, Minneapolis, MN
M.S. Telecommunications. Area of Concentration: EdTech
University of Wisconsin, Madison, WI
B.S. Education. Area of Concentration: Instructional Design
Honors/Awards
President’s service award, Hanover
IACET customer training award
Oracle’s content object strategy
Advisory board, Training magazine
Certifications/publications
Mind Gym certified facilitator
Mind your language, Training Magazine
Director as conductor, eLearning Guild
Additional work experience
Senior Learning Director, Cigna
Education Product Manager, Oracle
Education Manager, Saba
eLearning Designer, Oracle
Co-Owner, Rock-it Records